Onboarding
How can I complete the Sexual Harassment Prevention training?
Please contact In Field Strategies to complete the training.
RAYVN
Will we continue to use RAYVN?
Yes, CRC staff will continue to use RAYVN going forward, and it is not linked to Staffing Hub.
I cannot access RAYVN. Who do I contact for support?
If you have completed SL/RAYVN training more than 1 week ago and have not received a RAYVN invitation, please contact events@swspr.com.
I have not received a registration invite from RAYVN. Who can I contact?
If you have not received a RAYVN registration invitation, please contact our SWS CRC Staffing Team at events@swspr.com.
Staffing Hub
Find more information about Staffing Hub here.
Trainings
When do we have to complete trainings by?
Trainings are to be completed at each staff member’s own pace. However, to be considered for staffing opportunities, staff need to complete all trainings as they come out. The minimum requirement for working at a site is completing 1 SDGE Overview, 2 SDGE Applications and 5 SDGE Site Setup.
Will staff be notified when new trainings are released?
Yes! Staff will receive an email from the CRC Staffing Team (events@swspr.com) when new trainings become available.
What do I do if my training isn't showing up as complete?
Ensure you have clicked on and through every aspect of the interactive slides of the training as this is often why trainings show as Incomplete. If you have done this and it is still showing as incomplete, email events@swspr.com and provide a screenshot of the final slide of the training. The CRC Staffing Team will be able to assist you from here.
Which browser works best for TalentLMS?
Google Chrome on computers and the TalentLMS application on mobile devices.
I have a question about my trainings. Who do I ask?
Any questions regarding trainings can be directed to the CRC Staffing Team via email at events@swspr.com or via text at 619-931-2359.
Other
What factors determine a Public Safety Power Shutoff and/or All Hazards event?
For more information, please visit the SDG&E website here.
When are monthly engagements typically hosted?
Typically, monthly engagements are hosted at the first of the month.
I need help submitting my time; who do I contact?
Please contact In Field Strategies for help.
I am unable to support the CRC program; who do I contact?
Contact your direct employer if you can no longer support the CRC program.